Privacy Policy

1. Introduction

At 3D Fanatics, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

We may collect various types of information from you, including:

• Account Information: Your name, email address, and password provided during registration.
• Biometric Data: If you opt to use our Face Login feature, your facial data is captured and stored securely.
• Usage Data: Information regarding your interactions with the Service, such as product views and actions.
• Content and Media: Images of products, designs, and other media you upload or interact with.

3. How We Use Your Information

We use your information to provide, maintain, and improve our Service. This includes:

• Personalizing your experience and delivering tailored content;
• Managing your account and communicating with you;
• Analyzing usage to enhance our Service;
• Ensuring the security and integrity of the Service;
• Complying with legal obligations and resolving disputes.

4. Data Storage and Security

Your data is stored securely using industry-leading services. We use Amazon Web Services (AWS) such as AWS S3 for file storage and Amazon RDS for storing structured data. If you use Face Login, your facial data is stored securely via Amazon Face Rekognition.

Additionally, we utilize AWS services including Amazon Lex, Amazon Personalize, Amazon Cognito, and Amazon Textract (for extracting data from government-issued ID cards) to enhance our Service. AWS’s robust security and compliance programs help ensure the integrity and confidentiality of your data.

5. Third-Party Service Providers

We partner with trusted third-party providers to deliver and improve our Service. These providers may have access to your information only to perform tasks on our behalf and are required to safeguard your data.

6. Your Rights

You have the right to access, update, and correct your personal information. You may also request the deletion of your account, subject to applicable laws and our data retention policies. To exercise these rights, please contact us at the email address provided below.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience on our Service, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. The updated policy is effective immediately upon posting.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at edinson.dorado@correounivalle.edu.co.